Newsletters
RKI presents Best Practices, a publication highlighting progressive strategies for the private and public sectors. If you would like to receive Best Practices by U.S. regular mail, e-mail us at rki@robertsandkay.com. Check out these issues from 1994 to the present:
Web Usability: Simplicity Rules – Winter, 2001 (Download 28 KB pdf)
As web users become more discriminating, it's increasingly important to build usable websites that are information-rich, fast-loading, and easy to navigate. This issue of Best Practices helps you look at your site through a usability lens and find ways to improve it.
Dialogue: A Deeper Kind of Talk – Spring, 2000 (Download 26 KB pdf)
At its most basic, dialogue involves people seeking new ways to understand each other and create a sense of collective meaning. This issue of Best Practices introduces some of the core ideas that Nobel laureate and physicist David Bohm and his followers developed about dialogue.
Open Space Technology – Winter, 1999 (Download 60 KB pdf)
Open Space Technology is an innovative way to manage large group work; it makes it possible for people to structure their own meetings from start to finish. This issue of Best Practices provides basic directions for groups that are considering hosting their own open space events.
When Leaders Do Less – Summer, 1999 (Download 40 KB pdf)
How can leaders do less themselves while investing more in others? This issue of Best Practices suggests ways that leaders can improve their work, their civic activities, and their personal lives by less doing and more being.
Fast, Fun, and Physical: Human Spectrums – Fall, 1998 (Download 17 KB pdf)
Human Spectrums are a fun, energetic, and informative way to promote the understanding and connections necessary for effective group work. This issue of Best Practices explains the process of conducting Human Spectrums and offers examples for their use with all kinds of groups.
Consensus Works! – Fall, 1997 (Download 16 KB pdf)
In this issue of Best Practices, we explore both the practical and lofty side of consensus decision making. We explain the consensus process and make a distinction between pure consensus and its modifications.
Slower is Faster – Spring, 1995 (Download 49 KB pdf)
This issue of Best Practices explores the implications of the statement "slower is faster" in areas of our personal and professional lives.
Democratic Practice in Everyday
Meetings – Fall, 1994 (Download 18 KB pdf)
Meetings are one place where all citizens can display a commitment to democratic values. This issue of Best Practices suggests a number of ways to both improve ordinary meetings and strengthen people's democratic capabilities.
In Dispute? Think Mediation. – Summer, 1994 (Download 39 KB pdf)
Mediation is a process in which those engaged in a dispute work it out to their own satisfaction, typically with the help of a neutral third party. In this issue of Best Practices, we offer more information about mediation as an addition to our work in support of democratic practices.
What's Respect Got to Do With It? – Spring, 1994 (Download 30 KB pdf)
Respect – and the lack of it – makes a tremendous difference in the workplace. This issue of Best Practices suggests reasons and ways to make a difference in the climate of respect in the workplace.
Praise for Best Practices!
When Leaders Do Less
"My work with the community and migrant health center is always challenging – lots of migrant farmworker clients, bilingual/bicultural staff provides for some very interesting organizational issues and some very new twists to primary care group management as I knew it...I've used your newsletter stuff in many of my staff training sessions here and will probably check out your [web] site more thoroughly for new concepts. By the way, I like that leadership idea of doing less – it's been working for me for the past couple of years now! Never did think about trying to develop it into a leadership/management concept."
– Ted Kay, The White House Clinic
"Just read your latest newsletter and found it very useful. Your encouragement to just say NO more often was just what I needed this week. Thanks."
– Cindy Heine, Prichard Committee for Academic Excellence
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